Assists with day to day administration and communication of employee benefits program. Responsibilities include performing and/or assisting with administrative functions to include processing employee benefit elections and enrollments, resolving employee benefit issues and maintaining/updating databases and related files.
PRIMARY DUTIES AND RESPONSIBILITIES
- Ensure that benefit operations meet service needs in accordance with policy, applicable deadlines, quality standards, and legal requirements. Interface with other departments to carry out benefit activities.
- Assists with day to day administration of employee benefits program which involves processing enrollments, elections, and tuition reimbursement; communicates with insurance carriers, employees, and others as necessary.
- Maintains and updates computer databases and related files which may involve performing system interfaces.
- Assists with communication of employee benefit program, which involves responding to employee questions and concerns, providing policy interpretations, and determining and executing, as appropriate, methods for problem resolution.
- Ensures compliance with federal and/or state regulations.
- Assists with annual and monthly benefit projects to include open enrollment, annual SPD updates, PTO cashout, Pension plan data review and other projects.
- Process all employee leave of absence paperwork. Including updating LOA spreadsheet, maintaining FMLA & ADAAA records, etc.
- Works with insurance carrier on employee complaint issues. Works with Benefits Coordinator to review benefit/employee issues.
- Performs weekly benefits orientation and trainings as needed for the organization.
- Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury‑accident to Manager.
