Office Support Specialist

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Performs a wide variety of administrative, secretarial and clerical duties which directly support the overall operations of the department. Assignments are characterized by a high degree of knowledge and application of department policies, procedures and operation.  Incumbent is expected to interpret and execute the duties and responsibilities of the job with only limited supervision and direction.  Position is characterized by the ability to prioritize and organize multiple assignments. Incumbent may be expected to shift primary assignment and or location as needed in accordance with schedules and staffing needs. Arranges for efficient and accurate collection of information for orderly registration of patients.  Collects and distributes patient information, billing information, and collection information.  Makes patients aware of hospital policies and procedures.  The duties of this position require the exercise of courtesy in speaking with patient and others to maintain sound community relations.

1. High school Diploma or equivalent.
2. Two (2) years clerical / secretarial experience.
3. Excellent communication and people skills.
4. Level of proficiency in the use and application of Microsoft Word and Outlook.
5. Must complete Revenue Cycle Training and pass test within 3 months

PREFERRED

1. Post high school education.
2. Prior physician practice or medical work experience.
3. Prior collections experience in a Medical Setting
4. Basic knowledge of insurance billing and collections procedures
5. CPAR or CHAA certified.