Population Health Operations Manager

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

The Population Health Operations Manager provides operational leadership and project management for strategic initiatives across the Population Health department. This role works collaboratively with Population Health leadership, supervisors, physician practices, health plans, and cross-functional stakeholders to translate value-based care priorities into effective workflows, processes, and operational strategies. 

The Operations Manager leads and coordinates key initiatives related to quality performance, process / workflow optimization, care management, and operational excellence.  Responsibilities include managing complex projects, facilitating cross-functional task forces and workgroups, identifying and addressing operational barriers, and supporting the evaluation and prioritization of initiatives based on clinical impact, operational feasibility, and value-based care objectives.

REQUIREMENTS 

1. Graduate of an accredited school of nursing.  
2. Bachelors of Science in nursing or Bachelors in a healthcare related field  
3. Licensed as a RN in the state of Georgia in good standing, without limitations  
4. Five (5) years of progressive healthcare experience, with experience in clinical, population health, value-based care, quality improvement, care management, or healthcare operations. 
5. Three (3) years of project, program, operational, or leadership experience. 

PREFERRED: 

1. Master’s degree in Nursing, Healthcare, Business or related field. 
2. Project Management Professional (PMP) Certification. 
3. Demonstrated experience leading cross-functional initiatives, developing clinical or operational workflows, and implementing performance improvement strategies 
4. Lean Six Sigma Green Belt or Black Belt Certification. 
5. Certification in CMQ, CPHQ, Population Health Coordination, or other quality improvement methodology. 
6. Experience with population health technology platforms and analytics tools. 
7. Knowledge of HEDIS, STAR Ratings, CMS quality programs, and value-based reimbursement models.