Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
PRIMARY DUTIES AND RESPONSIBILITIES
- Reviews incident reports, assesses need for further investigation, and determines subsequent action.
- Investigates incidents involving potential risk. Reviews relevant medical and hospital documents, conducts interviews with involved persons, and assesses present liability and future risk.
- Determines appropriate action for current risk situations. May open active claim, adjust hospital bill, or negotiate settlement within given parameters.
- Recommends planned interventions to prevent future risks, working with appropriate departments, such as recommending policy and procedure changes or providing educational in-services, as needed.
- Works with hospital's defense attorneys and hospital's claims service to arrange interviews, obtain information, write reports, and provide other assistance as required.
- Review incident reports via the on-line system. Monitors and evaluates success of planned interventions by comparing frequency, severity, and trend data.
- Assumes supervisory responsibility for the hospital's risk management function. Assists in development of department goals and Quality Improvement Plan.
- Serves on various hospital committees, such as Resuscitation/Code Blue Committee, Mortality and Morbidity Committee, P & T Committee, Infection Prevention Committee. Acts as liaison develops and presents reports and makes recommendations.
- Assists in supervising the secretary including hiring recommendations, orienting, training, counseling, evaluating and discharging.
- Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury-accident to Manager.
- Responsible for Incident Reporting system for assigned location including working with IT on updating users such as Gatekeepers and level 2 reviewers, adding or removing departments, and adding or removing categories, as approved.
- Available after hours as a Risk Management resource to staff and physicians, as needed.
REQUIRED
PREFERRED