Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
OCCUPATIONAL SUMMARY
The Manager, Contract Strategy & Performance is responsible for overseeing the evaluation of all system contracts with independent evaluation for contracts, ensuring financial stewardship, operational alignment, and contract performance across the enterprise. This role provides leadership for enterprise contract governance, vendor strategy, and performance analytics within FP&A and serves as a key liaison between Finance, Supply Chain, Legal, and operational leaders across the health system.
In addition to contract oversight, the Manager leads performance analytics related to large strategic investments and oversees the intake, evaluation, and governance of requests for new vendors to be added to the organization’s vendor master. This role plays a critical part in strengthening financial discipline, promoting vendor standardization, and ensuring consistency of processes and service selection across a multi-site healthcare organization.
PRIMARY DUTIES AND RESPONSIBILITIES
Enterprise Contract Oversight
- Lead the evaluation and financial assessment of all legal contracts with direct responsibility for contracts with annual expenditure exceeding $2 million.
- Ensure contract pricing aligns with allowable increase thresholds and organizational standards.
- Review and validate proposed scope changes, service expansions, and commercial terms for financial and operational justification.
- Collaborate with Supply Chain and operational stakeholders to ensure consistency in contract structures and pricing strategies.
Leadership & People Management
- Directly supervise and develop the Contract Pricing & Vendor Performance Analyst team responsible for contracts and new vendor request intake and evaluation.
- Set priorities, oversee workflow, and ensure timely completion of contract reviews, vendor evaluations, and performance analyses.
- Foster a culture of curiosity, accountability, constructive challenge, and continuous improvement.
Performance Analytics for Major Investments
- Establish measurable KPIs for large organizational investments to assess performance, value realization, and alignment with strategic objectives.
- Lead development of dashboards, reports, and analyses to track performance against established KPIs.
- Conduct variance analyses, identify emerging risks, and surface opportunities for operational or financial improvement.
Vendor Master Governance & New Vendor Evaluation
- Oversee the enterprise process for receiving and evaluating requests for new vendors to be added to the vendor master.
- Evaluate the validity and business justification for new vendor requests, including assessing operational need and strategic alignment.
- Identify existing vendors that provide the same or similar goods or services and evaluate opportunities to leverage current or preferred vendors.
- Determine whether legal contracting is required based on the nature of the good or service and ensure adherence to legal review policies.
- Evaluate whether new vendor expenses were included in the approved budget plan and assess financial impact.
- Analyze proposed pricing and identify opportunities to shift services to lower-cost or higher-value vendor alternatives where appropriate.
Cross-Functional Collaboration & Stakeholder Engagement
- Partner with operational leaders and subject matter experts to fully understand the business need driving new vendor requests.
- Collaborate closely with Legal, Supply Chain, and Finance to ensure compliance with contracting, vendor onboarding, and governance policies.
- Engage requestors in constructive dialogue to clarify requirements, challenge assumptions, and explore alternative solutions.
- Navigate complex and, at times, contentious conversations with leaders while maintaining professionalism and credibility.
Operational Consistency & Vendor Alignment
- Assess vendor utilization across sites to identify opportunities for standardization, consolidation, and process consistency.
- Monitor adherence to preferred vendor strategies, contracting standards, and organizational policies.
- Recommend efficiency improvements related to vendor selection, contract oversight, and operational processes.
Executive Reporting & Strategic Communication
- Prepare concise, high-impact executive summaries and presentations outlining findings, risks, trends, and recommendations.
- Present analyses and recommendations to senior leadership, including Finance, Operations, Supply Chain, and Executive teams.
- Translate complex financial and operational insights into clear, actionable information for decision-makers.
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED
Education
- Bachelor’s degree in business administration, Finance, Economics, or related field required.
Experience
- Minimum of 5 years of healthcare experience, with strong preference for experience in hospital operations or a complex healthcare delivery environment.
- Demonstrated experience leading cross-functional initiatives or new enterprise processes.
Skills & Competencies
- Strong leadership skills with the ability to manage teams and influence stakeholders without direct authority.
- Exceptional communication and executive presentation skills.
- High level of intellectual curiosity, critical thinking, and willingness to challenge the status quo.
- Strong analytical, financial modeling, and problem-solving capabilities.
- Ability to interpret contract language, evaluate pricing methodologies, and assess financial impacts.
- Proven ability to navigate complex, ambiguous, or potentially contentious conversations with professionalism and confidence.
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED
Education
- Master’s degree in business, Healthcare Administration, Public Administration, or related field preferred.
Experience
- Experience collaborating across multi-site or matrixed organizations strongly preferred.
- Prior experience in contract governance, vendor management, FP&A, supply chain analytics, or operational improvement is beneficial.
Skills & Competencies
- Proficiency with Excel, financial modeling tools, and data visualization platforms (Power BI, Tableau) preferred.