Service Coordinator, Pain & Spine Care Center Atlanta

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Environment and Culture

Interventional Pain & Spine Care consists of four conveniently located clinics serving patients across multiple Northside Hospital Campuses.  Our team fosters a collaborative, supportive and patient-centered environment, with a strong commitment to delivering exceptional care while promoting staff engagement and professional growth. This leadership role offers the opportunity to work alongside a dedicated team in a dynamic specialty setting, while maintaining work-life balance through a Monday-Friday schedule, daytime hours, weekends off and closed on most major holidays.

This position coordinates the nursing activities between multiple service areas of a department.

Provides care and/or service to neonates, pediatric, adolescent, adult, and geriatric patients.

We are seeking a full-time Service Coordinator to provide operational leadership and oversight for Interventional Pain & Spine Care.  Interventional Pain & Spine care is an outpatient, hospital-based clinic and procedural environment. This role supports the day-to-day operations and

clinical workflows of three outpatient clinics located in Atlanta, Cherokee, and Forsyth.  In addition, the coordinator will partner with the Northside Gwinnett leadership on system initiatives, operational standardization, and process improvement efforts across all locations.

The Service Coordinator is a highly visible leadership position requiring a hands-on, supportive management style, with direct oversight of campus supervisors and the phone nurse team.  Regular travel between Atlanta, Cherokee, and Forsyth is required to ensure operational consistency, team support, and clinical excellence.

Key areas of responsibility include:

• Leadership and accountability for daily clinic operations
• Human resource management and Team Development
• Quality initiatives
• Service excellence
• Financial performance
• Community/marketing engagement.

Why Work With Us

• Northside supports our employees’ professional and personal growth. We foster an environment that promotes work/life balance. We embrace diversity. We care about you. 
• Continuing education, professional development, tuition assistance and loan forgiveness
• Supportive leadership team encouraging personal growth and development 
• Mentoring, leadership level and staff level development programs
• Compassionate, dedicated, innovate team of professional staff.
• Strong collaboration with physicians and multidisciplinary care team
• Strong supporters of our community through education, volunteering, and service initiatives
• Strong focus on service excellence
• Seasoned clinicians
• Longevity within our team

REQUIRED

1. Graduate from an accredited school of nursing and licensed in the state of Georgia.
2. Four (4) years of experience in nursing, with minimum of two (2) years in area of specialty.
3. Must hold American Heart Association Basic Life support certification

REQUIRED: MOTHERSFIRST

1. Graduate of an accredited school of nursing
2. International certification in childbirth education or International Board of Lactation Consultant Examiners (IBCLC). If not certified in childbirth education, obtain International Certification in Childbirth Education within 6 months.
3. S.N. degree
4. Five years’ experience as an RN, including at least two years’ experience in adult/community education.

REQUIRED: DIABETES & NUTRITION EDUCATION

1. Graduate of an accredited school of nursing
2. Certified Diabetes Educator
3. B.S.N. degree
4. Five years’ experience as an RN, including at least two years’ experience in adult/community

     Education

REQUIRED: IV THERAPY

1. Graduate from an accredited school of nursing and licensed in the state of Georgia.
2. Four (4) years of experience in nursing, with minimum of two (3) years in area of specialty.
3. National Certification in specialty Infusion Nursing (INS) or Vascular Access (AVA)
4. Must hold American Heart Association Basic Life support certification

PREFERRED: MOTHERSFIRST AND CENTER FOR PERINATAL MEDICINE

1. Previous perinatal education management experience.
2. S.N. or M.N. degree
3. Experience with marketing/community relations

PREFERRED: DIABETES & NUTRITION EDUCATION

1. Previous diabetes coordinator/management experience.
2. S.N. or M.N. degree
3. Experience with marketing/community relations

MEDICAL/SURGICAL UNITS

1. S.N. Degree

PREFERRED: IV Therapy

1. S.N. Degree

REQUIRED:  RADIOLOGY

1. Graduate from an accredited school of nursing and licensed in the state of Georgia.

      Two (2) years prior leadership experience in Radiology

3. Good written and oral communication skills.
4. Five (5) years experience in Radiology.

      5.Two (2) years experience in a supervisory capacity.

REQUIRED:  SURGERY SCHEDULING

1. Graduate from an accredited school of nursing and licensed in the state of Georgia.
2. Four (4) years of experience in nursing, with minimum of two (2) years in area of specialty.
3. Must hold American Heart Association Basic Life support certification.