Administers Human resources policies and procedures that pertain to employee relations. Researches and analyzes data, provides management with reports on any employee relations issues and possible resolutions. Performs employee counseling, equal employment opportunity, disability services, and labor relations. Investigates and documents employee complaints and disputes and recommend appropriate course of action. Educates new and current employees on employee relations policies.
PRIMARY DUTIES AND RESPONSIBILITIES
- Responsible for gathering and reviewing information needed to provide the hospital’s response to Georgia Department of Labor Unemployment Claims and other related requests.
- Responsible for obtaining and reviewing information needed to represent the hospital during Department of Labor Unemployment hearings and for preparing management for the hearings.
- Assists Coordinator with scheduling meetings and departmental training for the Employee Relations team.
- Represents Employee Relations during annual campus-wide Success Factors training along with the Employee Relations Assistant.
- Responsible for call intake and referral. A reference to HR policies and procedures to ensure accurate information is provided during intake and referral. Recognizes when escalation of a situation is necessary. Documents details of each intake and referral. Maintains confidentiality of all HR related information.
- Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury accident to Coordinator.
- Audits Employee Relations Light Duty Department.
- Manages and investigates Employee Relations issues hospital-wide.
- Conducts climate surveys and provides recommendations based on survey results.
- All other duties as assigned.
